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Frequently Asked Questions
How long does shipping take for my order?▼
We process orders within 24 hours. Standard shipping typically takes 3-5 business days to ensure your gourmet items arrive fresh at your doorstep.
What is your return policy for food items?▼
Due to health regulations, we cannot accept returns on food. However, if your order is damaged, please contact us for a full refund or replacement.
Which payment methods do you currently accept?▼
Castle & Key accepts all major credit cards, PayPal, and Apple Pay. Your transaction is fully encrypted and secured through our protected checkout system.
How do you ensure the quality of your products?▼
We source only premium, organic ingredients and perform rigorous quality checks. Every batch is tasted and inspected before being packaged in climate-controlled facilities.
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